TERMS & CONDITIONS
1. INTRODUCTION
WELCOME TO BLACK MOUNTAIN GATES LTD. BY ACCESSING OUR WEBSITE, SERVICES, OR MAKING ANY PURCHASES, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. PLEASE READ THEM CAREFULLY BEFORE USING OUR WEBSITE OR SERVICES. IF YOU DISAGREE WITH ANY PART OF THESE TERMS, PLEASE REFRAIN FROM USING OUR SERVICES.
2. DEFINITIONS
- "WE", "US", "OUR" REFERS TO BLACK MOUNTAIN GATES LTD.
- "YOU", "YOUR" REFERS TO THE USER OR CLIENT OF OUR WEBSITE AND SERVICES.
- "SERVICES" INCLUDES ALL INSTALLATION, REPAIR, MAINTENANCE, AND CONSULTATION SERVICES PROVIDED BY BLACK MOUNTAIN GATES LTD.
3. USE OF SERVICES
OUR SERVICES INCLUDE THE INSTALLATION AND REPAIR OF ELECTRIC GATES, GATE AUTOMATION SYSTEMS, GARAGE DOORS, AND BARRIERS. YOU MUST BE OVER 18 YEARS OF AGE TO ENGAGE OUR SERVICES. BY USING OUR SERVICES, YOU AGREE TO PROVIDE ACCURATE INFORMATION AND COMPLY WITH ALL APPLICABLE LAWS AND REGULATIONS.
4. PAYMENT
PAYMENTS FOR SERVICES RENDERED BY BLACK MOUNTAIN GATES LTD MUST BE MADE IN FULL UPON RECEIPT OF AN INVOICE. PAYMENT METHODS ACCEPTED INCLUDE BANK TRANSFER, CREDIT/DEBIT CARDS, OR OTHER APPROVED METHODS. IN THE EVENT OF NON-PAYMENT, WE RESERVE THE RIGHT TO CEASE ANY FURTHER WORK OR SERVICES.
5. CANCELLATION AND REFUNDS
- CANCELLATION BY CLIENT: YOU MAY CANCEL ANY SCHEDULED SERVICE BY PROVIDING US WITH AT LEAST 48 HOURS' NOTICE.
- CANCELLATION BY US: WE RESERVE THE RIGHT TO CANCEL ANY SERVICE FOR REASONS BEYOND OUR CONTROL (E.G., ADVERSE WEATHER CONDITIONS OR EQUIPMENT FAILURE).
- REFUNDS: REFUNDS WILL ONLY BE ISSUED FOR CANCELLED SERVICES OR WHERE WE CANNOT FULFILL A CONTRACT DUE TO UNFORESEEN CIRCUMSTANCES.
6. WARRANTY
WE PROVIDE A WARRANTY ON ALL GATE INSTALLATIONS AND REPAIRS FOR A PERIOD OF 12 MONTHS FROM THE DATE OF INSTALLATION OR REPAIR. THIS WARRANTY COVERS PARTS AND LABOR FOR DEFECTS IN WORKMANSHIP. THE WARRANTY DOES NOT COVER DAMAGES CAUSED BY MISUSE, NEGLECT, OR IMPROPER MAINTENANCE BY THE CLIENT.
7. LIABILITY
WHILE WE TAKE ALL NECESSARY MEASURES TO PROVIDE HIGH-QUALITY PRODUCTS AND SERVICES, BLACK MOUNTAIN GATES LTD CANNOT BE HELD LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF OUR SERVICES. OUR LIABILITY IS LIMITED TO THE VALUE OF THE SERVICES PROVIDED.
8. INTELLECTUAL PROPERTY
ALL CONTENT ON THIS WEBSITE, INCLUDING TEXT, GRAPHICS, LOGOS, AND IMAGES, IS THE PROPERTY OF BLACK MOUNTAIN GATES LTD OR USED WITH PERMISSION. YOU MAY NOT REPRODUCE, COPY, OR DISTRIBUTE ANY MATERIAL WITHOUT OUR EXPLICIT WRITTEN CONSENT.
9. DATA PROTECTION
WE ARE COMMITTED TO PROTECTING YOUR PERSONAL DATA AND HANDLING IT RESPONSIBLY. ANY INFORMATION COLLECTED FROM YOU WILL BE USED ONLY FOR THE PURPOSE OF DELIVERING OUR SERVICES. PLEASE REFER TO OUR PRIVACY POLICY FOR MORE INFORMATION.
10. CHANGES TO TERMS & CONDITIONS
WE MAY UPDATE THESE TERMS AND CONDITIONS FROM TIME TO TIME. YOU ARE ADVISED TO REVIEW THIS PAGE PERIODICALLY FOR ANY CHANGES. CONTINUED USE OF OUR SERVICES CONSTITUTES ACCEPTANCE OF ANY CHANGES.
11. CONTACT INFORMATION
IF YOU HAVE ANY QUESTIONS OR CONCERNS REGARDING THESE TERMS AND CONDITIONS, YOU MAY CONTACT US AT:
BLACK MOUNTAIN GATES LTDVISION STABLES, UPPER TRILEY FARM, ABERGAVENNY, NP7 8DF
PHONE: 07376 603 012 | 01873 877 499
EMAIL: INFO@BLACKMOUNTAINGATES.COM